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Finding the Right Car Repair Shop

If you’re dealing with problems with your car, you need to find a good car repair shop that can bring you right back on the road. But of course, it’s not always easy to know which one in your area is the best for you.

Below are tips that can make things easier:

Asking for Referrals

Among the best ways of finding a reputable car repair shop is to ask people around you for recommendations – friends, relatives, neighbors, coworkers, etc. Ask for these referrals before a problem begins so when it does, you’ll know whom to call.

Reviewing Certifications

Drop by the car repair shop you’re interested in and take a look at certifications displayed on their windows or walls. This is actually a recommendation from the Federal Trade Commission. Certifications make no assurances, but they do improve the odds that the technicians there have up-to-date knowledge and skills.

Checking with the Better Business Bureau

Before you bring your car to a particular repair shop, know their reputation by checking with the Better Business Bureau. There you would know if they’ve dealt with customer complaints in the past, and if so, how these were fixed.

Understanding Your Warranty

If your vehicle still under warranty, you usually have to bring it to the dealer for repair. Car warranties are varied, and sometimes, it can be confusing to know how they affect who may and may not service your vehicle. That means choosing a shop on your own may not be possible if it’s not affiliated with the dealer where you bought your vehicle. Remember that you may not be covered by the warranty anymore if you violate it, so if you’re unsure, ask your dealer.

Being Observant

Just by looking at an office or working area, you can tell a lot about a business. Start with an auto repair shop’s parking lot. You should see different cars with similar value as yours, and the place must be neat and organized. The office and waiting room must be tidy and there should be copies of their labor rates and fees on their wall.

Choosing a Specialist

No matter what car you have, find a shop that specializes in it. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs.

Asking for References

Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This will help you visualize how an experience with any particular shop may go if you choose it.
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